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Customer Service Agent -Troy CMIPS
Job in
Troy, Pike County, Alabama, 36079, USA
Listed on 2026-06-26
Listing for:
ManpowerGroup Global, Inc.
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Job Title: Customer Service Agent
Location: Troy, Alabama
What's the Job?- Assist callers by providing clear directions and troubleshooting basic technical issues
- Support users with registration, password resets, and timesheet submissions
- Respond to inquiries regarding payment, claims, and system usage
- Utilize multiple tools and systems efficiently to manage customer interactions
- Maintain a positive and professional image while ensuring customer satisfaction
- High School diploma or GED equivalent
- Proficiency with email and Windows-based systems
- Strong multitasking skills and ability to adapt to changing information
- Excellent communication and interpersonal skills
- Ability to follow instructions and adhere to confidentiality standards
- Opportunity to work in a supportive and dynamic environment
- Gain valuable experience in customer service and technical troubleshooting
- Access to ongoing training and development opportunities
- Work with a dedicated team committed to excellence
- Potential for future growth within the organization
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
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