Student Support and Engagement Coach

Overview

The Student Support and Engagement Coach will provide student support services to undergraduate business students in the Sorrell College of Business, with a strong focus on improving student retention and progression. This position serves as a departmental advising expert and assists students with academic planning and career development throughout their degree program. This position will also serve as the international student program coordinator for the Sorrell College of Business (in coordination with the Troy University International Programs Office), providing academic and cultural advising primarily to Chinese students in the 1+2+1 Sino-American dual-degree program.

The position will deliver orientation instruction for the International Cohort program at partner institutions in China and assist with recruitment, family engagement, and the student transfer process. Chinese language proficiency is required, along with strong communication, organizational, cross-cultural advising, and international student support skills.

The following sections outline minimum qualifications, preferred qualifications, work conditions, and supplemental materials for applicants.

• Graduate degree in an appropriate academic discipline or applied research area from an AACSB-accredited institution.
• Chinese language proficiency required to support student recruitment, communicate effectively with Chinese students and their families, and provide academic and cultural advising for students participating in international partnership programs.

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?

Driving may be necessary but is not a primary responsibility.

8-5

N/A

Not specified in the posting.

Required fields are indicated with an asterisk (*)

• * How did you hear about this employment opportunity?
• Troy University employment website ()
• Chronicle of Higher Education
• Higher Ed Jobs
• Social Media website
• Indeed
• Other employment website (please specify below)
• Employee Referral (please specify below)
• Local newspaper (please specify below)
• Professional journal (please specify below)
• Other source (please specify below)
• * Regarding your current employment status, please select one of the following:
• Not a current Troy University employee
• Current part-time Troy employee (including adjunct faculty)
• Current full-time Troy employee - initial appraisal period complete
• Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
• * Do you have a graduate degree in an appropriate academic discipline or applied research area from an AACSB-accredited institution?
• Yes
• No
• * Do you have the Chinese language proficiency required to communicate effectively with Chinese students and their families?
• Yes
• No

• Resume
• Unofficial Transcript 1

• Cover Letter
• List of References
• Unofficial Transcript 2
• Other Document

Employment is contingent upon a satisfactory background check. Troy University is an Equal Employment Opportunity and Affirmative Action employer. Troy University participates in eVerify.