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Senior Helpdesk Operator & Mobile Device Specialist

Job in Troy, Pike County, Alabama, 36079, USA
Listing for: Troy University
Full Time position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below

Troy University is looking for a Helpdesk Operator III in Troy, Alabama. This role entails providing exceptional helpdesk support and managing university-owned cellular devices. The operator will assist staff and students by applying effective IT solutions and support.

Qualifications include a Bachelor’s degree in a related field or 2-3 years of helpdesk experience. The ideal candidate should have troubleshooting skills, good customer service, and experience in mobile phone support.

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Position Requirements
10+ Years work experience
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