Troy Gameday Event Staff - PART TIME - Seasonal

Job Details

Job Location:

Troy, AL

The Event Security Officer is responsible for maintaining a safe and secure environment for guests and property owners during events. Primary duties include conducting bag checks, enforcing access control, and applying safety protocols and company procedures. This position requires a professional demeanor and a strong focus on delivering superior customer service to ensure a positive guest experience.

• Assist with all aspects of event-day preparation and execution.
• Control access to venues by scanning tickets, verifying wristbands/badges, and directing event traffic.
• Screen guests upon entry through bag checks, hand wands, metal detectors, and .
• Monitor key checkpoints to prevent unauthorized access and protect guests, staff, and venue assets.
• Respond promptly to crowd control issues and escort disruptive individuals when necessary.
• Understand and follow venue-specific policies, procedures, and regulations.
• Greet and interact with guests in a professional and courteous manner at entrances, aisles, concourses, and other key areas.
• Offer clear directions and helpful suggestions to enhance the overall guest experience.

• Must be 18 years of age or older.
• Must successfully pass a background check and drug screening.
• Must be able to use good independent judgment and discretion in various situations.
• Must possess outstanding oral and written communication skills.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand or Walk for Extended Periods:
  Remain on foot for prolonged periods, including patrolling both indoor and outdoor areas with uneven surfaces.
• Climb Stairs:
  Frequently ascend and descend stairs to inspect multi-level facilities.
• Lift and Carry:
  Lift and carry up to 50 pounds as needed to move or secure equipment and assist in operational tasks.
• Physical Endurance:
  Tolerate exposure to various weather conditions during outdoor patrols, including heat, cold, rain, and wind.
• Manual Dexterity:
  Operate security equipment such as radios, flashlights, keys, and locks with accuracy and ease.
• Run or Move Quickly:
  Respond swiftly to emergencies or incidents, including the ability to sprint short distances when necessary.
• Physical Stamina:
  Work long hours, often during night shifts, while maintaining focus, alertness, and the ability to calmly de-escalate tense or stressful situations.
• Kneeling and Bending:
  Kneel, crouch, and bend as required to inspect low-clearance areas, secure entry points, or assist during emergency situations.
• Vision and Hearing:
  Maintain strong visual and auditory acuity to monitor surroundings, detect suspicious activity, hear alarms, and respond to sounds of distress or communication devices.