Customer Service Rep; S George Wallace Dr

ABOUT THE JOB

We are searching for qualified customer service representatives with personality and people skills. We offer flexible schedules that allow you to take pizzas during hungry hours, and you can work part or full time, which fits school, friends, or a second job. Domino’s Pizza is an ideal place if you want extra cash or a full‑time role.

Many team members start as delivery drivers and have grown to become franchise owners or managers. Opportunities exist from customer service to general management and corporate operations.

Our mission is to recognize, appreciate, value, and utilize the unique talents of all individuals. We strive to create an inclusive environment where team members can reach their highest potential.

We take pride in our team members and in Domino’s Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino’s Pizza, our people come first.

• Must be 16 years of age or older.

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

• Orientation and training provided on the job.

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Enter orders using a computer keyboard or touch screen.

• Exposure to varying and sometimes adverse weather conditions when removing trash and performing outside tasks.
• In‑store temperatures range from 36° in the cooler to 90° or higher in some areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools from oven up to 500° or higher.
• Sharp edges and moving mechanical parts.

• Stooping/Bending – forward bending at the pizza assembly station; repeated continuously for 30‑45 seconds. Workers may reach above 72 inches to turn on/off oven controls, change prices on signs, and lift objects.
• Crouching/Squatting – performed occasionally to stock shelves and clean low areas.
• Reaching – up, down, and forward continuously; workers reach down to scoop cornmeal, wash dishes, and answer phones.
• Hand Tasks – eye‑hand coordination essential; use of hands continuous; shaping dough, manipulating a pizza peel, using a rolling cutter, pinching during pizza box assembly, and grasping cans, phones, and pizza cutters.
• Machines, Tools, Equipment, Work Aids – use of pencils, computers, telephones, calculators, pizza cutter, and pizza peel.

• Deliver product by car to customers' doors.
• Deliver flyers and door hangers.

• Valid driver's license with a safe driving record meeting company standards.
• Access to an insured vehicle for delivery.

• Navigational skills to read a map and locate addresses within the designated delivery area.
• Navigate adverse terrain including multi‑story buildings, private homes, and other delivery sites while carrying product.

• Carry pizzas and beverages while walking and climbing.

• Deliver pizzas within the designated delivery area; may make several deliveries per shift.

• Travel between the store and delivery vehicle and from the vehicle to the customer's location.

• Navigate five or more flights of stairs during delivery.

• Exposure to varying and sometimes adverse weather conditions when delivering product, driving, and couponing.

• Far vision and night vision for driving.