Receptionist, Administrative​/Clerical

Receptionist# Receptionist

MI Corporate HQ - Troy, MI 48098## Overview Salary Range $14.00 - $16.00 Hourly Position Type Full Time Education Level High School Category Admin  - Clerical## General Purpose Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.## Responsibilities
** Main Job Tasks and Responsibilities
*** answer telephone, screen and direct calls
* take and relay messages
* provide information to callers
* greet persons entering organization
* direct persons to correct destination
* deal with queries from the public and customers
* ensure knowledge of staff movements in and out of organization
* monitor visitor access and maintain security awareness
* provide general administrative and clerical support
* prepare correspondence and documents
* receive and sort mail and deliveries
* schedule appointments
* maintain appointment diary either manually or electronically
* organize conference and meeting room bookings
* co-ordinate meetings and organize catering
* monitor and maintain office equipment and supplies
* tidy and maintain the reception area
** Education and Experience
*** high school diploma generally required
* knowledge of administrative and clerical procedures
* knowledge of computers and relevant software applications
* knowledge of customer service principles and practices
* keyboard skills
* ability to work a switchboard
** Key Competencies
*** verbal and written communication skills
* professional personal presentation
* customer service orientation
* information management
* organizing and planning
* attention to detail
* initiative* reliability
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