File Clerk

Applicants must have current authorization to work in the United States on a full-time basis.

The File Clerk is responsible for supporting the Legal and Operations teams during daily operations. This includes the opening, sorting, preparing, scanning, and mailing of all documents and payments with high accuracy. The File Clerk will also assist in indexing documents to consumer accounts using our internal systems of record.

• Open, sort, prepare, scan, and mail documents daily.
• Index documents to consumer accounts in our internal systems of record.
• Process documents in all aspects of the Document Services Operations processes with a high degree of accuracy.

• Required:
  
  High School Diploma
• Preferred:
  Bachelor's degree

• Required:
  
  English

• Required:
  
  1-2 years customer service or clerical experience. Experience with MS Office. Good communication skills.
• Preferred: 2+ years work experience in related field. Proficiency with MS Office (particularly Excel).

If you are wondering why you should work for us, here is something to help you decide:

• Pay and Bonuses: Earn a competitive salary; all employees are eligible for monthly incentives or an annual bonus.

• Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote‑from‑within philosophy.

• Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company‑wide awards and prizes such as all‑inclusive vacations.

• Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.

• Healthcare Insurance: Take advantage of comprehensive plans and options to ensure your continued health, plus fitness membership reimbursements, weight‑watchers, our wellness rewards program and more.

• Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer; also receive volunteer grants and matching financial donations, up to US $ 2,500 per employee annually.

• Retirement Savings: Build a strong financial foundation and reach your goals for the future; we are proud to invest in you.

• New Family Support: Celebrate your new arrival with company paid leave, new‑parent flex time, and child back‑up care options.

• Team‑building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company‑sponsored events, such as holiday celebrations and department outings.

• Work‑Life Balance: Enjoy paid and floating holidays, as well as generous paid‑time‑off.

Our compensation and benefits programs were created with an Employee‑First Approach focused on supporting, developing, and recognizing you. We offer a wide array of wellness and mental health initiatives, support volunteerism and environmental efforts, encourage employee education through leadership training, skill‑building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through its businesses – such as Midland Credit Management and Cabot Credit Management – it helps consumers to restore their financial health while furthering its mission of creating pathways to economic freedom. The company’s commitment to building a positive workplace culture and a best‑in‑class employee experience has earned it accolades including Great Place to Work.

Encore Capital Group and all of its subsidiaries are proud to be an equal‑opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law.

If you wish to discuss potential accommodations related to applying for employment, please contact