Records Specialist II

Overview

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

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The Records Specialist II position in the Academic Records Team is responsible for but not limited to:

• Assisting with registration for online and offshore students
• Assisting with electronic routing of forms
• Processing change of major forms
• Processing change of minor forms
• Processing Graduate readmissions
• Processing Online Withdrawals, withdrawal Corrections, inactivating students
• Performing other duties as assigned by supervisor

• High school diploma or equivalent
• Minimum of three years of administrative office work experience
• Extensive computer knowledge
• Excellent communication skills (verbal and written)
• Strong organizational skills

• Bachelor’s degree
• Work experience in a higher education environment
• Knowledge of Troy University student services procedures

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?

• No

List any hazardous conditions or physical demands required by this position

• N/A

• Does this position have supervisory responsibility?

Last Day a Reference Provider Can Submit Reference

Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal.

Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs.

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • Troy University employment website ()
  • Chronicle of Higher Education
  • Higher Ed Jobs
  • Social Media website
  • Indeed
  • Other employment website (please specify below)
  • Employee Referral (please specify below)
  • Local newspaper (please specify below)
  • Professional journal (please specify below)
  • Other source (please specify below)
• * Regarding your current employment status, please select one of the following:
  • Not a current Troy University employee
  • Current part-time Troy employee (including adjunct faculty)
  • Current full-time Troy employee - initial appraisal period complete
  • Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
• * Do you have a high school diploma or equivalent?
  • Yes
  • No
• * Do you have a minimum of three years of administrative office work experience?
  • Yes
  • No

• Resume
• Cover Letter
• List of References

• Unofficial Transcript 1

Employment is contingent upon a satisfactory background check. Troy University is an Equal Employment Opportunity and Affirmative Action employer. Troy University participates in eVerify.