Executive Administrative Specialist

Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for more 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in south east Michigan, over 450 team members, 150,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades.

We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. Our dedication to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press thirteen years in a row.

If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!

Information about our comprehensive total rewards package can be found here.

• Executive Support: Anticipates the needs of assigned executives to enable focus on strategic priorities and ensure organizational commitments are achieved. Streamlines executive workload by prioritizing tasks, managing schedules, and coordinating follow-up to maintain momentum on key initiatives. Processes expense reporting for executives to ensure accurate and timely requests.
• Meeting and Executive Team Coordination: Ensures leadership and committee meetings run seamlessly by preparing agendas. Ensures leadership and committee meetings run seamlessly by compiling meeting materials, coordinating logistics, and confirming technology readiness. Captures and distributes meeting minutes, transcripts, and follow up documentation to support informed decision-making by the Board of Directors and Executive Team. Tracks and monitors action items from meetings to drive accountability and ensure timely completion.
• Operational and Administrative Support:Improves administrative processes and office systems to increase efficiency and enhance communication across executive teams. Maintains and organizes critical records through the imaging system to ensure secure, accessible, and compliant documentation. Delivers high quality written and presentation materials that reflect the professional image of MSGCU and support executive communications. Provides back-up support to the Executive Assistant and covers other administrative functions as needed to maintain continuity of operations.

• Member Focus: Builds strong relationships (internal/external) and delivers exceptional service by exceeding expectations in a professional, efficient, and courteous manner.
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency and enthusiasm. High degree of initiative, resourcefulness, persistence, and execution skills. Reliable and thorough with exceptional attention to detail and accuracy. Strong organizational skills and ability to prioritize multiple responsibilities simultaneously in a fast-paced environment.
• Communicates Effectively: Approachable, articulate, persuasive, and possesses excellent communication skills (verbal and written) with strong proofreading skills in order to develop and deliver communications that convey a clear understanding of the needs of different audiences. Relates and communicates effectively and comfortably with all levels of management, Board of Directors, team members, and vendors.
• Instills Trust: Gains confidence of others by modeling honesty, integrity, authenticity, and behaviors that align with organizational values. Exemplifies courage by stepping up to address difficult issues. Demonstrated ability to handle highly confidential and sensitive information and other business matters with discretion. Breach of confidentiality or misuse of information could result in immediate termination.
• Self-Development:Demonstrates a focus and commitment to on-going learning by actively seeking new ways to grow and be challenged using both formal and informal development channels. Strong aptitude for learning and…