Real Estate Office Administrator; Year Round

Crystal Mountain, 12500 Crystal Mountain Drive, Thompsonville, Michigan, United States of America

Posted Saturday, August 22, 2026 at 4:00 AM

The Office Administrator performs administrative functions in the real estate office including office reception, maintaining accurate records, marketing property listings, and providing agent and client support.

• Provide excellent guest service through office reception during the work week (typically 9:00am – 3:30pm Mon – Fri), as well as other peak periods throughout the year, including Property Owners’ Weekends and special events.
• Effectively manage the Real Estate office, including inventory and ordering, organization and oversight of physical space, and equipment maintenance.
• Compose and type routine correspondence, make copies, and send outgoing messages.
• Coordinate meetings and conference calls.
• Responsible for maintaining confidential files and general organization including effectively managing the Real Estate team calendars.
• Responsible for effectively maintaining and updating Customer Relationship Management (CRM) tool – ACT software. Managing interactions with current and potential prospects, streamlining processes, assisting agents to increase sales production.
• File correspondence and other records, maintaining organization of resident files (electronic and hard copy).
• Prioritization of correspondence (i.e. proactively identifying e-mails and other correspondence in need of immediate attention).
• Support policies, procedures, and systems to increase office efficiency.
• Prepare and maintain all listing materials and documents and maintain and update all listings in the MLS systems.
• Prepare contract documents and compile associated documents; track the documents, obtain appropriate signatures; distribute and file the documents accordingly.
• Prepare closing information, order titles, prepare and distribute closing checks and maintain closed sale files.
• Design, develop, and maintain marketing materials and displays including the listing photography.
• Manage and maintain the CPI website in conjunction with CEI Marketing Department.
• Prepare meaningful Brokerage & CPI reports to include sales tracking.
• Distribute sales leads to sales associates and respond to inquiries as necessary.
• Schedule and secure property listing renewals, coordinate property showings and open houses.
• Manage property owner key distribution, scheduling of home inspection and appraisal access to properties.
• Other duties as assigned.

• Advanced knowledge of Microsoft Office Suite applications (Excel, Word, Outlook, PowerPoint) and InDesign. Able to create accurate reports in Excel with formulas and graphs.
• Effective business writing skills (grammar, vocabulary, clarity and brevity).
• Clear and concise verbal communication skills.
• Self-directed and able to maximize use of time, resources and technology.
• Able to analyze, interpret and present data in various formats.
• Able to work with computers, faxes, copiers, scanners and various other technologies in offices and on resort.
• Knowledgeable in digital photography and photo editing.
• Maintains office, employee and company confidentiality at all times.
• Dependable and meets goals.
• Exemplifies professional conduct and adherence to company Core Values.

• Minimum of an AA/AS degree;
  Bachelor’s degree preferred.
• Combination of education and experience that enables performance of all aspects of the position.

• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms.
• The employee must regularly…