Technical Author

Overview

Technical Author

Location: Onsite (Troy, MI - more than 3 days per week)

Full time, benefits eligible role

Shape the Future of Automotive Service Information with Expleo USA

Are you passionate about automotive technology and want to influence how technicians interact with service information? Expleo USA is hiring a Technical Author to join our client's team in Troy, MI. This hands-on role offers the opportunity to work directly with engineering teams, author service procedures, and validate vehicle systems - making a real impact on technician efficiency and customer satisfaction.

If you enjoy problem-solving, working with multidisciplinary teams, and growing your automotive knowledge, this is the role for you.

What's in It for You?

• Hands-On Engineering - Work directly with vehicles and engineering documentation to create accurate service procedures
• Career Growth - Expand your automotive knowledge while collaborating with experts in new and emerging technologies
• Impactful Work - Help shape how service information is written and used by technicians across the industry
• Collaborative Culture - Join a team that values problem-solving, innovation, and continuous learning

Your Role & Responsibilities

• Author diagnostic and removal/installation procedures for automotive components and systems
• Use engineering documentation, CAD, and on-vehicle validation to create accurate service content
• Perform hands-on analysis and problem-solving of electrical and electromechanical systems
• Validate service procedures through direct interaction with prototype vehicles
• Collaborate with engineering teams to ensure service information reflects real-world technician needs
• Apply structured checklists to verify functionality and define serviceability processes

Skills & Experience You Should Possess

• 5+ years of experience in automotive service, engineering, or technical authoring
• Understanding of basic electrical components and electromechanical systems
• Strong problem-solving skills and ability to work independently
• Proficiency with Microsoft Excel, Word, and Power Point
• Comfortable working in a hands-on garage or prototype environment
• Excellent collaboration skills with multidisciplinary teams
• Prior experience as a dealership technician or technical author
• Trade school or collegiate degree in automotive technology
• Familiarity with service authoring tools or platforms
• Experience working with OEMs or Tier 1 suppliers

Education & Certifications You Need

• High school diploma or equivalent required
• Trade school or collegiate automotive degree is a bonus but not mandatory

What We Offer

At Expleo USA, we value expertise, innovation, and collaboration. By joining our client's team, you'll work on high-impact projects while enjoying a supportive work environment.

• Competitive Compensation
• Comprehensive Benefits for you and your dependents
  - Extensive Medical Plans, Dental, Vision, HSA with company contribution, company sponsored Life Insurance and Short / Long term disability insurance, a host of voluntary plans including legal, hospital, accident, pet wellness, and 401k with matching
• Paid Holidays and Paid Time Off
• Career Development and Advancement
  - Expleo is a global company in 29 Countries worldwide with a high focus on development
• Strong Team Culture
  - Collaborate with experienced professionals who value precision, performance, and teamwork

Please note: This role is only open to candidates who are authorized to work in the United States.

Ready to Make Service Information Smarter?