Sales Support Administrator

Our client is a respected and steadily growing dealership serving outdoor recreation enthusiasts through a customer first, relationship focused business model. Consistently recognized among the industry’s top dealerships in North America, they have cultivated a reputation as a trusted destination for both RV and marine customers alike through strong repeat business, operational consistency, and a commitment to doing things the right way.

Leadership values professionalism, accountability, and teamwork, while providing employees with the tools, inventory, and support needed to build long term success within the organization.

Our client is seeking a highly organized and detail oriented Sales Administration Coordinator to play a pivotal role in supporting the dealership's sales operations from deal completion through funding and delivery. This position serves as the administrative backbone of the sales process, ensuring transactions are processed accurately, inventory records remain current, title and registration requirements are fulfilled, and manufacturer and finance documentation is completed in a timely manner.

Working closely with Sales, Finance, Accounting, and dealership leadership, the Sales Administration Coordinator helps maintain operational efficiency while contributing to an exceptional customer experience. This is an outstanding opportunity for an organized, process oriented professional who thrives in a fast paced dealership environment and enjoys making a meaningful impact behind the scenes.

• Well established and time tested dealership employer, and a customer base with consistent repeat and referral business
• Paid vacation program with increasing PTO allowance based on tenure
• Paid holidays for fulltime employees
• Medical and dental insurance offerings
• Company contribution toward employee and dependent health insurance premiums
• 401(k) retirement plan with company contribution/employer match
• Stable, family owned dealership environment with long term career potential
• Team oriented culture centered around integrity, excellence, and customer satisfaction

• Post, audit, and finalize all retail transactions, ensuring deal jackets are complete, accurate, and processed in a timely manner.
• Review sales documentation for accuracy, reconcile payments and supporting paperwork, and coordinate with Sales and Finance to resolve discrepancies prior to funding.
• Submit completed finance contracts and required documentation to lenders to facilitate prompt funding while tracking outstanding items until completion.
• Coordinate all DMV, title, registration, lien payoff, and trade title documentation, working directly with customers, financial institutions, and government agencies as needed to ensure timely completion.
• Maintain organized, accurate, and confidential deal files while tracking transaction status from sale through funding, titling, and final completion.
• Process manufacturer rebates, extended warranty registrations, service contract submissions, backend product documentation, sales incentives, and related reimbursements.
• Coordinate warranty and product cancellation requests while ensuring all applicable documentation is submitted accurately and within required timelines.
• Monitor sold inventory and coordinate floorplan payoffs upon funding while communicating with Accounting regarding applicable financial transactions.
• Receive and process incoming inventory within the dealership management system, verifying unit specifications, options, pricing, freight, costs, and related data for accuracy.
• Generate inventory stock tags, window stickers, and supporting documentation while maintaining current and accurate inventory records.
• Maintain manufacturer specifications, model information, pricing, options, and inventory data within the dealership management system.
• Maintain inventory control records and required dealership documentation for all incoming and outgoing units.
• Collaborate closely with Sales, Finance, Accounting, and dealership leadership to support efficient daily operations and deliver an exceptional customer experience.
• Provide administrative support and guidance to multiple dealership locations as needed, promoting consistent processes, communication, and best practices across the organization.
• Protect confidential customer and dealership information while ensuring compliance with dealership policies, lender requirements, manufacturer standards, and applicable regulatory requirements.

• Minimum of 2 years of experience in a dealership administrative role involving deal processing, sales administration, business office operations, title work, funding, or inventory administration.
• Experience with in the RV industry is preferred; candidates from automotive, marine, powersports, heavy equipment, agricultural equipment, or outdoor power equipment dealerships are strongly encouraged to apply.
• Demonstrated experience processing retail transactions, maintaining accurate deal…