Vendor Manager – Telecom Expense Management (TEM

Job Description Vendor Relationships & Critical Escalations:
Serve as the primary point of contact for vendor inquiries, invoice resubmissions, tax/banking updates, and corporate restructuring (e.g., name changes or acquisitions). Proactively manage supplier relationships from an invoicing and payment perspective. Immediately mitigate critical past-due notifications or disconnect notices by securing written commitments to prevent service disruptions. Billing & Dispute Resolution:
Direct complex billing issues to resolution and initiate cost-saving claims when billed amounts deviate from contractual terms. Identify and investigate billing discrepancies—including rate mismatches, unauthorized back-billing, charges for terminated services, and invalid future billings. Partner directly with suppliers to ensure uninterrupted service while disputes are actively addressed. PO Lifecycle & Financial Operations:
Oversee the funding lifecycle to guarantee timely invoice payments. Manage PO activity by monitoring low-fund conditions, evaluating foreign exchange (FX) impacts, consolidating purchase orders, and facilitating PO transfers or replacements. Data Integrity & System Management:
Maintain precise system records and ensure data integrity across Telecom Expense Management Systems, ERPs (SAP), buying tools, and internal database platforms. Collaborate with cross-functional partners to uphold data quality throughout the end-to-end process.

Cross-Functional Collaboration:

Partner closely with negotiators, project managers, contracts, and corporate finance teams to enforce compliance with contracted commercial terms.

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

8+ years of experience in telecom expense management, vendor management, accounts payable, procurement operations, or commercial supply chain functions.

• Demonstrates a high level of technical proficiency across Google Workspace, Microsoft Office (Excel, Word), and modern collaboration tools, with a proven ability to quickly master new software and digital workflows.
• Hands-on experience with Telecom Expense Management Systems (TEMS) (e.g., Rivermine).
• Familiarity with Enterprise Resource Planning (ERP) tools (e.g., SAP Fiori, Ariba, Buying Hub).
• Experience using enterprise ticketing platforms (e.g., Remedy, Service Now, or similar systems).

Proven ability to interpret complex commercial contracts, analyze line-item invoices, calculate foreign exchange (FX) variances, and execute usage analyses.

Exceptional written and verbal communication skills with a track record of effectively managing supplier relationships, updating stakeholders, and navigating high-priority operational escalations.

Self-motivated individual with strong project ownership from concept through completion. Excellent organizational, prioritization, and multitasking abilities with high attention to detail, a sense of urgency, and a consistent track record of meeting deadlines.

Domain experience in telecommunications, colocation data center operations, subsea cable infrastructure, or network connectivity solutions. Proven track record of managing high-value supplier disputes and driving measurable cost savings. Understanding of global tax concepts, including VAT rules, withholding tax (WHT), and regional e-invoicing compliance mandates (e.g., Italy SDI, China e-Fapiao, LATAM requirements). Demonstrated success in building strong cross-functional alignment across technical delivery, legal, sourcing, and corporate finance teams.

Salary Range $69,120.00 - $ USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to…