Hybrid Health Insurance Customer Care Specialist
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-06-07
Listing for:
Henry Ford Health System
Full Time
position Listed on 2026-06-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Henry Ford Health System is looking for a Call Center Customer Services Specialist for a hybrid position based in Troy, MI. This role requires excellent customer service skills and the ability to assist clients with inquiries regarding HAP products. Responsibilities include responding to calls and emails, educating customers about policies, and documenting inquiries accurately.
The ideal candidate must have at least two years of call center experience and an associate degree or equivalent. Training in medical terminology is required within six months of employment. Join us to help enhance our customer relations!
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