Mortgage Customer Care & Lead Specialist
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-06-12
Listing for:
West Capital Lending
Full Time
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
-
Finance & Banking
Job Description & How to Apply Below
West Capital Lending in Troy, Michigan is seeking a Customer Support Specialist to engage with potential borrowers exploring home purchase or refinance options. This role will be the first point of contact for prospects, conducting outreach and qualifying leads for licensed Loan Officers.
The ideal candidate will have previous experience in mortgage customer service. Strong communication skills, empathy, and proficiency in Microsoft Excel are essential for success in this fast-paced environment.
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