K9 Resorts Seasonal Brand Ambassador

Seasonal Brand Ambassador / Customer Service Representative

LPHI | K9 Resorts

FLSA:
Part-Time Hourly Non-Exempt

At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award‑winning pet care resorts combine premium boarding, daycare, and grooming with unmatched customer service. We’re looking for a high‑energy, sales‑driven Customer Service Representative to be the face of our brand and create unforgettable client experiences.

As we prepare for our newest resort opening, we’re looking for energetic, outgoing and pet‑loving team members to help introduce K9 Resorts to the community through local events, grassroots marketing, and client engagement initiatives.

• Represent K9 Resorts at community events, festivals, farmers markets, and local partnerships.
• Engage with pet parents and educate them on our luxury boarding, daycare and grooming services.
• Distribute promotional materials, giveaways and “coming soon” information.
• Support grassroots marketing efforts including local business outreach and neighborhood engagement.
• Help generate leads, tours and future reservations prior to opening.
• Create excitement around grand opening activities and promotions.
• Serve as a polished and enthusiastic brand ambassador in the community.

• Deliver exceptional hospitality and customer service at every interaction.
• Answer questions about services, memberships, daycare, boarding and resort amenities.
• Assist with booking inquiries and capture prospective client information.
• Support resort tours and enrollment events.
• Confidently recommend services and promotions tailored to each pet family.

• Passion for dogs, making memorable experiences, and understanding of pet parent expectations.
• Outgoing personality with strong communication skills.
• Comfortable speaking with guests and promoting services in public settings.
• Sales‑minded and confident engaging new clients.
• Reliable transportation and willingness to travel locally for events.
• Ability to work weekends, evenings and community events as needed.
• Prior customer service, hospitality, retail events or promotional experience preferred.
• Comfortable using technology including tablets, scheduling systems and basic Microsoft Office tools.

• Flexible scheduling.
• Training & development programs.
• Employee discounts and perks.

We take care of our team so they can take care of our guests. This role sets the tone for every guest experience. If you’re someone who loves people and pets—and knows how to turn great service into lasting relationships—you’ll thrive here.

Apply today and help bring luxury pet care to the community!