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Member Services Specialist - Benefits & Plan Support
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-08-07
Listing for:
Solxsys Administrative Solutions
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Solxsys Administrative Solutions is seeking a Member Services Representative to be the primary contact for participants, retirees, beneficiaries, employers, and providers, delivering accurate customer service for Taft-Hartley benefit plans.
The role involves handling inquiries by phone, email, and correspondence, explaining health, pension, eligibility, claims, and contribution benefits, and assisting with enrollment forms and beneficiary updates while coordinating across departments to ensure
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