Fleet Follow-Up Specialist: Customer Care & Ops
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-08-10
Listing for:
Cox Enterprises
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Cox Enterprises seeks a detail-oriented Follow Up Specialist to support Cox Fleet's operations, ensuring timely maintenance and repair of vehicles. You will manage calls, collect complete information, and enter data accurately to support billing and provider updates.
The role emphasizes proactive multitasking, strong customer service, and the ability to work in a 24/7/365 environment. Training and scheduling details are provided during onboarding.
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