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Financial Services Phone Specialist
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-08-22
Listing for:
encore
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Encore Capital Group in the United States is seeking a CSS Phone Specialist to handle inbound consumer calls and document interactions. You will listen, evaluate information, and provide appropriate solutions while maintaining quality standards.
Familiarity with consumer documentation and the ability to manage multiple tasks is essential. The role emphasizes clear communication, problem resolution, and escalation management in a fast-paced financial services environment.
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