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Member Experience Specialist - Call Center; Financial Services

Job in Troy, Oakland County, Michigan, 48083, USA
Listing for: SilkRoad
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Banking & Finance
  • Finance & Banking
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 35000 - 47000 USD Yearly USD 35000.00 47000.00 YEAR
Job Description & How to Apply Below
Position: Member Experience Specialist - Call Center (Financial Services)

Michigan Schools & Government Credit Union (MSGCU) is seeking a Call Center Representative to deliver high-quality member service by phone and email across member service, lending, and digital service queues.

You will use active listening to identify and resolve member needs, while cross-selling relevant MSGCU products to deepen relationships and help members achieve financial success. Team-oriented, with standard 40-hour weeks and supporting a positive member experience.

The Member Experience Specialist
- Call Center (Financial Services) role at Silk Road is now open for applications in Troy, MI, United States.

Are you ready to take on the Member Experience Specialist
- Call Center (Financial Services) role at Silk Road?

We would love to welcome a new Member Experience Specialist
- Call Center (Financial Services) to our team in Troy, MI, United States.

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