Member Experience Specialist — Call Center
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
MSGCU is seeking a Call Center Representative to deliver high quality service by phone and email, supporting member service, lending, and digital service queues in Michigan.
You will use active listening to identify member needs, resolve issues, and cross-sell MSGCU products. Responsibilities include processing transfers, setting up automated services, and assisting with account details in a fast-paced environment.
Are you ready to take on the Member Experience Specialist — Call Center role at Silk Road?
The position is based in Troy, MI, United States.
This opportunity is part of our work in Human Resources, Sales.
The advertised compensation is 29.000 - 35.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Member Experience Specialist — Call Center role in the description above.
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