Treatment Coordinator

We’re looking for a Full-Time Treatment Coordinator to join our team in Troy! We’re seeking a well-rounded, highly capable candidate who can confidently manage treatment coordination, support patients throughout their care, and help keep the front office running smoothly.

• Monday–Friday:
  Full-time schedule totaling 40 hours per week
• Two Saturdays per month:
  Saturday coverage is required
• Friday:
  When working a Saturday, you will have Friday off that week

• Welcome patients and provide an exceptional patient experience
• Present and explain treatment plans to patients
• Discuss treatment costs, financing, and payment options
• Help patients understand their recommended treatment and next steps
• Coordinate appointments and treatment schedules
• Follow up with patients regarding recommended treatment
• Verify insurance benefits and assist with insurance-related questions
• Maintain accurate patient records and documentation
• Work closely with the clinical team and office leadership
• Support the overall success and efficiency of the front office

We’re looking for someone who is:

• Well-rounded and highly organized
• Confident communicating with patients
• Comfortable discussing treatment plans and financial information
• Experienced in dental treatment coordination or a similar dental front-office role
• Detail-oriented and able to multitask
• Professional, dependable, and patient-focused
• A strong team player who can take initiative and work independently

We’d love to welcome someone who is passionate about helping patients and enjoys being part of a supportive, collaborative dental team. If you’re looking for an opportunity where you can make a difference and grow with the practice, we’d love to hear from you!