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Advanced Contents Specialist

Job in Troy, Oakland County, Michigan, 48083, USA
Listing for: Ductz Intl.
Full Time position
Listed on 2026-09-23
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.

Position Overview

This position is responsible to provide operational support in remediation efforts for client contents. The Content Specialist -- Advanced will have met the full objectives of the Contents Specialist Intermediate track including full knowledge in application of all content procedures, complete understanding in use and maintenance of content related tools and equipment, and grasp reasons for basic content procedures. The Content Specialist Advanced has responsibility for training lower level Content Specialists and General Laborers.

This position is the level 4 in the Progressive Contents Specialist track.

Responsibilities
  • Perform tasks associated with Contents Specialist -- Basic and Advanced role
  • Assist Project Managers with scoping and estimation of content jobs
  • Demonstrate complete mastery in documentation of contents
  • Demonstrate understanding a connection between all content phases of production.
  • Supervision of crews in all content phases
  • Acts as regional content authority
  • Overseeing content divisions of satellite office, internal training, and content marketing via CE classes
  • Adhere to MSDS recognized standards
  • Perform Daily vehicle safety and maintenance inspections and maintain in clean serviceable condition
  • Must maintain attention to detail
  • Will be required to meet BELFOR Standards in safeguarding other people's property
  • Must have a comprehensive understanding of customer service, principles and practices
  • Work under time constraints to meet specific timelines
  • Will be required to work nights and weekends as requested and travel periodically
  • Report time worked and equipment and consumables used timely and accurately
  • Attend BELFOR sponsored operations and safety training courses as required
Requirements
  • All Job Duties is described in the Contents Specialist Basic and Advanced categories.
  • Manage content jobs from inventory and pack out to return
  • Point of contact, internally and externally, for all content matters
  • Maintain chain of custody records
  • Retrieval of requested contents on demand
  • Communicate progress, produce reports
  • Assure quality control
  • Set schedules and priorities for team
  • Additional other duties as required
Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law.
Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions.
All information provided will be kept separate from your expression of interest, and will not be available to managers making hiring decisions. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question.

Thank you for your voluntary cooperation.

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