First Line Risk and Control Advisory Lead

Position Title

First Line Risk and Control Advisory Lead

Jackson, MI 49201

The First Line Risk and Control Advisory (FLRCA) Lead will assist ensuring the team achieves and maintains a consistent and efficient approach to the review of all required materials. The Team Lead will help with the review of all or a sampling of BU data. For example, new and renewal accounts/loans post opening/boarding and funding, for approval, completeness and accuracy including but not limited to regulatory requirements (for example, CRE, C&I, Syndication and Small Business).

In addition, the Team Lead will perform a wide variety of tasks related to quality control servicing according to established policies, procedures and regulatory guidelines thus ensuring overall quality and integrity of the Bank’s Lending or Deposit portfolio. The FLRCA Team Lead will contribute to the analysis of findings from the FLRCA Analysts and Specialists review to assist the team in identifying trending errors and individual business unit/servicer performance.

The Team Lead will also assist in the testing and validation of various reporting, (for example: quarterly Community Reinvestment Act, monthly Customer Information Program, the monthly Home Mortgage Disclosure Act reporting, etc.). As required, the Team Lead will assist with the onboarding and training of new Analysts and Specialists. They will also assist in the coaching and development of the existing team members.

Activities require knowledge of the business unit(s) being supported, which could be call center, deposit operations or loan operations focused. (For example; new deposit accounts, credit approvals, loan documentation, loan systems, etc.). This role also requires excellent organizational and communication skills. Audit/exam/compliance reviews could also be part of this role to assist in gathering responses.

• Supports BUs and FLRC Manager in conducting RCSAs and the day-to-day management of the BU risk and control environment.
• Supports BUs in managing and monitoring issue remediation, including the development and execution of issue remediation plans.
• Supports BU and FLRC Manager in risk reporting on a monthly and quarterly basis.
• Supports BU in the managing and monitoring of operational risk events, including reporting and remediation.
• Reviews daily reports to ensure BU standards are met, as applicable. For example, accurate customer service call protocols, client account set up, which could include interest rate, billing, product, account ownership, rate review, payment changes, transfers, annual reviews, risk rating changes, escrow, collateral, and Borrowing Base.

• Assists FLRC Manager and the BU in enterprise risk initiatives in providing feedback and BU alignment to the design of enterprise programs.
• Assists in implementation, change management, and execution of BU responsibilities for enterprise-wide risk programs.
• Reports discrepancies found to relevant units and monitors correction as required.
• Tracks errors by assigning to responsible unit and reports same. For errors requiring corrections, communicates to the applicable unit and monitors the timely correction of same, along with some corrections being made directly, when needed.
• Assists in the ongoing processing of exception handling by pulling and working entries from tracking reports.
• Assists FLRC Manager to ensure BUs business activities align with bank initiatives.
• Leads compliance and/or regulatory initiatives and projects for multiple BUs.
• Assists in the interpretation of complex regulatory requirements and effectively communicates the potential impact to affected business lines.
• Assists in the development and implementation of regular communication methods to keep employees informed of policy, procedural and regulatory updates.
• Regularly evaluates business processes and practices to ensure consistency with applicable regulatory requirements and expectations.
• Attends and actively participates as BU’s partner support in various risk and compliance committees as designated by management.
• Works with…