Real Estate Lending; Mortgage Processor II

Job Title: Real Estate (Mortgage) Lending

Location: Troy, MI

Job : 152-397

Employment Type: Full-Time/Regular

Performs a broad range of real estate processing activities, including receiving, evaluating, and reviewing loan applications. Obtains and verifies necessary information, prepares documents for underwriting and closing review, and communicates loan status to all involved parties.

• Review and Process Applications: Verifies loan applications for accuracy, completeness, and compliance; ensures all necessary documents (asset documentation, income verification, property valuation, and credit reports) are submitted.
• Documentation Requirements: Reviews third‑party documents including title reports, appraisals, purchase agreements, condo documents, surveys, flood certifications, and homeowners insurance; follows up with vendors and members to obtain and review documents in a timely manner.
• Ensure Regulatory Compliance: Prepares member‑specific disclosures in compliance with federal laws and regulations, including Truth in Lending Act (TILA) and Real Estate Settlement Procedures Act (TRID); maintains accurate records for Home Mortgage Disclosure Act (HMDA) reporting.
• Coordination with Underwriting and Closing: Submits applications to underwriting and coordinates with consultants to resolve conditions; schedules and coordinates closings with members, title companies, and realtors after final approval.
• Interdepartmental Communication and
  
  Collaboration:
  
  Serves as a point of contact for members, team members, and vendors throughout the loan process; manages a pipeline of home equity and mortgage loans; maintains accurate, up‑to‑date notes within loan files to keep members informed.

• Member Focus: Uses effective listening skills to gain insight into members’ needs and ensure an efficient lending experience.
• Action Oriented: Takes on new opportunities and tough challenges with urgency and enthusiasm; prioritizes multiple responsibilities in a fast‑paced environment.
• Communicates Effectively: Explains the loan process to diverse audiences.
• Instills Trust: Builds relationships and gains confidence by modeling honesty, integrity, authenticity, and aligning with organizational values.
• Self‑Development: Actively seeks growth and challenges through formal and informal development channels.

Education: High school diploma or GED.

Experience: Either 2 years mortgage processing experience or 3 years relevant real‑estate lending experience. Preferred: FHA lending experience and Encompass experience.

• Office and branch environment with minimal noise, extreme temperature, dust, or other factors.
• Occasional travel throughout MSGCU’s service area as business needs require.
• Exposure to potentially hazardous conditions such as robbery; receives detailed instructions and security procedures annually.
• Position involves sitting most of the time with brief walking or standing periods; may require lifting or moving up to 10 pounds.

Competitive salaries are just the starting point for our team members. We champion our members with generous vacation time, retirement plan contributions, and discounts on loans and phone service.

• Base hourly pay: $24/hour.
• Medical, dental, and vision coverage begin on the first day of employment.
• 401(k) retirement contributions: 3% company match plus a 100% match for up to 7% of personal contributions for employees 21+.
• 12 paid holidays and up to 120 hours of paid time off (PTO) during the first year of service, prorated based on start date.
• Additional benefits include retirement plan contributions and discounts on loans and phone service.