Mortgage Sales Director

Full Time Sales Troy, MI, US

Mortgage Pros is one of the fastest-growing mortgage brokerages in the country, proudly ranking in the top 10 of UWM’s accounts. Headquartered in Troy, Michigan, our success is rooted in a high-performance culture, unmatched operational support, and a commitment to helping our clients achieve their financial goals through smart lending solutions. We are currently seeking experienced and licensed Mortgage Loan Officers who are passionate about sales, driven by results, and committed to delivering a world-class customer experience.

The Mortgage Loan Officer Leader is responsible for managing, mentoring, and driving the performance of a team of mortgage loan officers. This role combines leadership, sales strategy, compliance oversight, and customer relationship management to ensure the team meets production goals while delivering excellent client service.

• Monitor pipeline activity and ensure consistent deal flow
• Identify new market opportunities and expand client base

• Guide team members through complex loan scenarios
• Ensure accurate and timely loan applications and documentation
• Review loan files for quality and completeness before submission

• Ensure a high level of client satisfaction throughout the loan process
• Resolve escalated customer issues or concerns

• Leadership and team-building
• Sales and negotiation
• Communication and interpersonal skills
• Analytical and problem-solving abilities
• Knowledge of lending regulations and compliance
• Time management and organizational skills

• 2+ years of mortgage sales experience (Loan Officer or leadership experience preferred)
• Active NMLS license
• Strong communication and leadership skills
• Solid understanding of mortgage products (FHA, VA, Conventional, etc.)
• Demonstrated track record of achieving or exceeding sales targets

• Competitive compensation based on experience and performance
• Health, dental, and vision benefits
• 401(k) with company match
• Ongoing training and leadership development
• Clear career growth opportunities within a growing organization
• A supportive, high-energy, team-oriented culture