Home Equity Processor

Schedule:

Monday
- Friday, 8:30 AM - 5:00 PM (30-minute lunch)

Location:

On-Site

Duration:
Contract through the end of the year, with potential extension or conversion based on business needs and available openings.

Are you an experienced loan processor looking to join a collaborative lending team? We are seeking a Home Equity Loan Processor to support the full lifecycle of home equity loans, from application through closing. This role offers an opportunity to work in a customer-focused environment where teamwork, service excellence, and attention to detail are highly valued.

• Process home equity loans from application through closing.
• Manage a pipeline of approximately 25-30 loan files once fully trained.
• Review and verify borrower income documentation, including pay stubs and other supporting documents.
• Order appraisals when required.
• Order flood certifications.
• Gather and verify payoff information.
• Review mortgagee clauses and supporting loan documentation.
• Prepare complete loan files for underwriting review.
• Coordinate and arrange loan closings.
• Maintain consistent communication with borrowers throughout the lending process.
• Collaborate with team members to ensure efficient loan processing and pipeline management.

• Minimum 1-2 years of full-cycle Mortgage Processing or Home Equity Processing experience.
• Experience processing loans from application through closing.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication abilities.
• Comfortable maintaining frequent borrower contact throughout the loan process.
• Willingness to learn and adapt within a manual processing environment.
• Strong team-oriented mindset with a willingness to assist coworkers as needed.

• Direct or indirect lending experience
• Banking or credit union experience
• Experience with loan origination or servicing platforms such as:
  • Symitar
  • Encompass

The ideal candidate is:

• Customer-focused and enjoys guiding borrowers through the lending process.
• A strong team player who prioritizes collaboration.
• Comfortable working in a fast-paced environment while managing multiple files.
• Reliable, adaptable, and committed to delivering high-quality work.
• Willing to support teammates to ensure overall department success.

Exceptional Culture Join a team that values collaboration, employee development, and outstanding service. Team members work together to create a positive environment where everyone contributes to shared success.

• Strong focus on promoting from within
• Opportunities for advancement as the organization grows
• Performance-based pay increases and bonus opportunities

Employees who transition into permanent roles may enjoy:

• Comprehensive benefits package with affordable employee costs
• Performance-based compensation growth
• Bonus opportunities
• 401(k) company match
• Long-term career stability with an organization committed to employee development

This position operates in a collaborative, on-site lending environment where teamwork and communication are essential. Employees work closely with lending, underwriting, and member service teams to ensure a seamless borrower experience.

• Employees work closely with lending, underwriting, and member service teams to ensure a seamless borrower experience.

This is a Contract position based out of Troy, MI.

The pay range for this position is $22.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
  - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)