Bankruptcy & Legal Specialist

Collections/Repayments

Troy, MI

-397

Full-Time/Regular

Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for more 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in south east Michigan, over 450 team members, 150,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades.

We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. Our dedication to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press thirteen years in a row.

If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!

Information about our comprehensive total rewards package can be found here.

Mitigates MSGCU’s losses and expenses through proper handling and oversight of bankruptcy accounts and accounts placed for legal remedies. Develops strong relationships with our legal partners and vendors and ensures proper billing and appropriate use of resources. Performs a wide range of support functions necessary for the daily operations of the Repayment Department.

• Prepares and maintains full and proper files for bankruptcy and legal remedy accounts and ensures the files are sent to the attorney. Informs legal counsel of all aspects of bankruptcy situations.
• Coordinates and manages the duties of bankruptcy including petitions, claims, dismissals, reaffirmations, and discharges to be completed or assigned as needed.
• Liaisons to assigned attorneys and trustees as the direct contact person for legally assigned cases.
• Provides any needed account information, files, or updates to attorneys for all legally assigned cases.
• Carefully reviews attorney services and expenses with regular statements to ensure proper billing.
• Files claims or court documents as requested by the Repayment Manager to mitigate losses to the organization.
• Represents MSGCU in an informational capacity at court hearings as needed.
• Monitors the PACER system for activity related to MSGCU members.
• Prepares and files accounts to outside legal counsel for legal action. Tracks, updates, and performs file maintenance on legal proceedings including judgments, writs, and garnishments.
• Provides monthly and quarterly reports regarding bankruptcy, legal account numbers and losses.
• Follows established guidelines for bankruptcy requirements regarding troubled debt restructuring.
• Performs file maintenance on loan modifications, loan workouts, bankruptcy reaffirmations, and settlement accounts. Completes IRS 1099 tracking records for settlement accounts.
• Assists with contacting members and other MSGCU departments on behalf of the Repayment team to resolve various issues associated with delinquency, titling, CPI, or other issues.

• Member Focus:
  Uses active listening skills to gain understanding and determine the needs of others in order to resolve problems, build strong relationships (internal/external), and deliver member-centric solutions.
• Action Oriented:
  Takes on new opportunities and tough challenges with a sense of urgency and enthusiasm. High level of reliability, thoroughness, attention to detail and accuracy. Possesses strong organizational skills and the ability to prioritize multiple responsibilities simultaneously.
• Communicates Effectively:
  Communicates effectively…