More jobs:
Guest Experience Switchboard Operator
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-08-06
Listing for:
Grand Traverse Resort
Full Time
position Listed on 2026-08-06
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Customer Service Rep
Job Description & How to Apply Below
Grand Traverse Resort is seeking a Front Desk/ PBX Associate to manage inbound calls, guest messages, wake- up calls, and paging for hotel guests at our Acme, Michigan property. You will greet guests professionally, document charges, and coordinate with departments as needed.
The role requires customer service experience and basic typing/MS Office skills, with an emphasis on accuracy, courtesy, and a high energy level in a fast-paced resort environment.
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