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Guest Concierge - Front Desk Agent
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-08-22
Listing for:
Embassy Suites by Hilton Detroit Troy Auburn Hills
Full Time
position Listed on 2026-08-22
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
HVMG is seeking a Front Desk Agent to be the friendly, professional first point of contact for guests at Embassy Suites Detroit Troy Auburn Hills. You will handle check-in/check-out, reservations, and guest inquiries, delivering warm service to create a seamless stay.
The role requires English communication, ability to work a flexible schedule including evenings, weekends, and holidays, and a professional demeanor aligned with HVMG's Culture of Excellence. Hotel experience is a plus.
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