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Guest Concierge - Front Desk Agent

Job in Troy, Oakland County, Michigan, 48083, USA
Listing for: Embassy Suites by Hilton Detroit Troy Auburn Hills
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 28000 - 36000 USD Yearly USD 28000.00 36000.00 YEAR
Job Description & How to Apply Below

HVMG is seeking a Front Desk Agent to be the friendly, professional first point of contact for guests at Embassy Suites Detroit Troy Auburn Hills. You will handle check-in/check-out, reservations, and guest inquiries, delivering warm service to create a seamless stay.

The role requires English communication, ability to work a flexible schedule including evenings, weekends, and holidays, and a professional demeanor aligned with HVMG's Culture of Excellence. Hotel experience is a plus.

This is a genuine position to take on the Guest Concierge - Front Desk Agent role at Embassy Suites by Hilton Detroit Troy Auburn Hills.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Troy, MI, United States.

This opportunity is part of our work in Other.

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