Human Resources Generalist

Pita Way is a fast-growing restaurant organization with approximately 55 restaurant locations and an expanding portfolio that includes two additional restaurant concepts. As we continue to grow, we are building an HR team capable of supporting our employees, managers, field leadership, and rapidly expanding operations.

We are looking for an experienced, organized, and people-focused Human Resources Generalist to join our team at our headquarters in Waterford, Michigan. This is an on-site corporate position that will report directly to and work closely with our Human Resources Director.

This is a hands-on HR position supporting employees and leadership across a large, multi-location restaurant organization. The ideal candidate understands that restaurant HR moves quickly and requires strong judgment, excellent communication, consistency, confidentiality, and the ability to manage multiple employee matters at the same time.

• Serve as a primary HR resource for restaurant managers, field leaders, and employees regarding day-to-day HR questions and concerns.

• Respond to employee complaints, workplace concerns, conflicts, policy questions, and other employee relations matters.

• Conduct or assist with workplace investigations, including interviewing employees, gathering statements, reviewing documentation, and preparing investigation summaries.

• Partner with the HR Director on sensitive, complex, or high-risk employee relations matters.

• Help managers address attendance, conduct, performance, communication, and workplace behavior concerns appropriately and consistently.

• Coach restaurant managers and field leaders on proper documentation and employee relations practices.

• Help ensure corrective actions are supported by appropriate documentation and consistent application of company policy.

• Review disciplinary documentation and assist management with written warnings, performance improvement plans, and other corrective actions.

• Assist with separation and termination processes and ensure required documentation is completed and maintained.

• Identify recurring employee or management issues and bring trends to the attention of the HR Director.

• Support recruiting efforts across restaurant locations and corporate/support positions as needed.

• Assist managers with job postings, candidate screening, interview coordination, and hiring processes.

• Ensure managers follow consistent and legally appropriate interviewing and hiring practices.

• Prepare or coordinate offer letters and new-hire documentation.

• Oversee completion of required onboarding documents.

• Monitor I-9 and employment eligibility documentation and help maintain accurate records.

• Support background screening or other pre-employment processes when applicable.

• Help ensure new employees receive appropriate company policies, required documents, and onboarding information.

• Work with operations leadership to continuously improve the hiring and onboarding experience.

• Assist with payroll processing as needed, including potentially supporting or completing payroll once or twice per week depending on business needs.

• Review employee timecards for accuracy and help resolve missed punches, incorrect hours, PTO, sick time, and other timekeeping issues before payroll is processed.

• Ensure new hires, terminations, pay-rate changes, promotions, transfers, bonuses, and other employee updates are accurately reflected in the payroll and HR systems.

• Help employees and managers resolve payroll-related questions or discrepancies.

• Work closely with the HR Director, accounting team, and/or payroll provider to ensure payroll is completed accurately and on time.

• Maintain confidentiality and accuracy when handling…