Human Resources Generalist- Hybrid

Description General Summary of Duties

Provide support for all functions of the Human Resources department, including benefits administration, payroll, recruitment, education, organizational communication and development. Handle a range of duties with confidentiality and discretion where required. Professionally interface with staff, management, vendors, and visitors of the Credit Union.

• Maintains current knowledge of technology necessary to function in position; continuing education as needed. Networks with other financial institutions to stay abreast of current trends.
• Exhibits leadership and creates an atmosphere conducive to quality performance and morale. Promotes and enhances a culture of service excellence.
• Ensures compliance with laws and regulations affecting credit union; including but not limited to, OSHA, HIPPA, EEOC, and FMLA.
• Keeps Vice President, Human Resources informed of any opportunities, best practices, and challenges. Documents HR processes, procedures, workflows; develops and streamlines processes based on best practices.
• Establishes and maintains good working relationships with outside vendor contacts.
• Performs routine tasks required to administer and execute human resource programs including, but not limited to, HR compliance, productivity, engagement, recognition, and training and development.
• Assist with employee relations, collaborating with the Management Team and VP, Human Resources in addressing performance management needs.
• Assists Management and VP, Human Resources with determining learning needs, define the measurable outcomes, and collaborate to help determine prioritization.
• Monitors and evaluates trainee's progress and development by implementing an evaluation and proficiency assessment process that is consistent with company developmental and feedback standards.
• Complete special human resources projects by defining project objectives; setting timetables and schedules; conducting research; developing and organizing information; communicating project status and issues.
• Responding to sensitive inquiries and questions from employees regarding the company’s personnel policies, sensitive issues or the available benefits programs; and managing the company’s response (and the related confidentiality) to these sensitive employee relations issues; forwarding the issues to the appropriate management representative for follow up.
• Responds to employment verification requests and other inquiries as needed.
• Processes selection and enrollment for all employee benefits and insurances such as health & dental, disability, life, 401(k) benefits, Aflac, flexible spending accounts, and COBRA; coordinates annual open enrollment periods accordingly. Distributes plan documents, application and enrollment forms, and tracks the enrollment and/or declination decisions for each employee benefit program offered. Process monthly invoices for health care, disability, and life insurance benefits.
  
  Processes employee claims for disability, worker’s compensation, life insurance, and unemployment.
• Maintains Human Resource Information System (HRIS) information including payroll, benefits, paid time off and others accurately, timely and consistently. Provides HRIS training for appropriate management staff.
• Maintains Human Resource records according to record preservation policy and ensures records are kept in secure, locked files. Maintains active and terminated employee personnel files according to policy.
• Organize employee relation events such as social events, donation assistance campaigns, Open Enrollment, Employee meetings, service award activities, etc. Performs duties to the delivery of get-well and sympathy as outlined in credit union policies.
• Performs all duties…