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Help Desk Technician II MSP
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-02-16
Listing for:
UTEC
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
A managed services provider in Michigan is seeking a motivated Level II Help Desk Technician. This role focuses on providing advanced technical support and ensuring client satisfaction. Responsibilities include handling complex issues, mentoring junior technicians, and maintaining documentation. Candidates should have 3-5 years of experience in IT support, particularly in an MSP environment. Strong communication skills and relevant certifications are preferred.
The position may require night and weekend availability.
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