Epic Inpatient ClinDoc​/Orders Application Analyst

Job Description

The Epic Inpatient Clin Doc/Orders Applications Analyst is responsible for the design, build, configuration, optimization, and support of Epic’s Inpatient Clinical Documentation and Orders modules and related clinical workflows. This role requires a deep understanding of Epic Clin Doc and Orders, clinical workflows, and integration points across nursing, provider, and ancillary documentation processes.

As a subject matter expert (SME), this individual provides advanced guidance and product insight within an AMS delivery model, ensuring high-quality service and system stability for multiple client organizations. The Analyst partners with client stakeholders to drive workflow optimization, configuration best practices, and strategic use of Epic functionality to improve patient care delivery and operational efficiency.

This role is ideal for an experienced Epic professional who brings both technical expertise and clinical workflow insight, capable of supporting day-to-day AMS needs while advising clients on long-term system strategy and enhancements.

• Lead the design, configuration, and ongoing maintenance of Epic Clin Doc and Orders, including flow sheets, Smart Forms, Smart Links, Smart Texts, Note Writer templates, order sets, preference lists and decision support rules to name a few.
• Develop and optimize documentation tools that enhance clinical efficiency and meet compliance, quality, and regulatory requirements.
• Collaborate with clinicians, nurse informaticists, and operational leaders to align Epic design with standardized workflows and evidence-based practice.
• Participate in system upgrades, releases, and testing cycles—evaluating new Epic functionality for potential adoption.
• Document configuration details, test scripts, and design specifications in accordance with AMS governance standards.

• Provide advanced support for multiple AMS clients, including issue triage, root cause analysis, and configuration adjustments.
• Ensure stability, accuracy, and reliability of Clin Doc and Orders functionality across environments.
• Manage incident and request queues in accordance with SLAs, documenting all work performed in client service management systems.
• Perform periodic audits of documentation tools and templates to ensure standardization and optimal system performance.
• Participate in upgrade readiness assessments, regression testing, and environment validation.

• Serve as the Epic Clin Doc and Orders SME, offering expert advice on system functionality, limitations, and best‑practice workflow design.
• Provide product insight on Epic’s documentation tools, integration points, and future roadmap to help clients make informed decisions.
• Collaborate with client leadership to identify opportunities for workflow improvement and clinical transformation.
• Participate in RFP responses, new client onboarding, and business development efforts by providing Epic Clin Doc and Orders expertise.
• Support expansion and optimization initiatives by recommending scalable, evidence‑based configuration strategies.

• Work collaboratively with Epic AMS Leads, Project Managers, and other application analysts (e.g., ASAP, Willow, Radiant) to deliver coordinated, high‑quality service.
• Engage in governance, status, and review meetings to provide visibility into application health, enhancement progress, and incident trends.
• Mentor and coach junior analysts, providing knowledge transfer and documentation of best practices.
• Contribute to internal knowledge repositories, configuration templates, and toolkits to improve AMS delivery consistency.

• Bachelor’s degree in Nursing, Health Information Systems, Computer Science, or related field (or equivalent experience).
• Minimum 5+ years of Epic Inpatient Clin Doc and/or Orders experience in design, build, configuration, and support.
• Active Epic Inpatient Clin Doc and/or Orders certification required (additional certifications such as Willow, Stork, or ASAP a plus).
• Deep understanding of Epic Clin Doc and Orders…