Tech Project Manager
Listed on 2026-02-21
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IT/Tech
Digital Marketing, Data Analyst, Technical Writer, Digital Media / Production
Company description
A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.
Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem‑solving nature.
Which means we’re untethered from any specific medium or method—we go where ideas will work best.
We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3
Share, and the Publicis Commerce Exchange.
The Technical Project Manager – Loyalty Engagement plays a critical supporting role in the execution of email and text marketing campaigns for clients. This position partners closely with the Sr. Technical Project Manager, account teams, technical teams, and delivery teams to translate campaign requirements into clear documentation, track project activities, validate data inputs, and ensure smooth day‑to‑day coordination. This role will report to the Sr.
Technical Project Manager.
The ideal candidate is detail‑oriented, highly organized, and comfortable working with data and technical concepts in a fast‑paced environment. This role is a great fit for someone eager to deepen their technical and analytical skillset while working alongside a highly collaborative, supportive team. The work you support will directly shape the customer experience for one of the automotive industry’s largest brands, giving you the opportunity to see your contributions reflected in large‑scale campaigns.
Responsibilities- Coordinate day‑to‑day project activities for assigned email and text campaigns, ensuring tasks progress according to established timelines
- Translate client and account team inputs into clear, structured requirements with guidance from the Sr. Technical Project Manager
- Write and maintain meticulous business requirements documents (BRDs) that clearly define campaign audiences, data inputs, data processing steps across many data sources, and technical specifications for internal teams
- Collaborate with account and the Sr. Technical Project Manager to develop detailed project timelines, ensuring that technical tasks are completed on time and executed with precision
- Lead internal campaign kickoffs and ensure teams are aligned on BRD requirements and project timelines
- Work closely with account, internal teams, and external vendor teams to define data needs, establish timelines, and validate shared data is accurate and meets requirements
- Strong drive, initiative, and sense of personal accountability
- Excellent organizational skills, follow-through, and attention to detail
- Ability to translate client needs and expectations into comprehensive requirements documents
- Strong written and verbal communication skills
- Comfortable working in a dynamic work environment with ability to prioritize and shift work as needed to meet deadlines
- Problem‑solving abilities with willingness to seek direction when needed
- Comfortable working both individually and as part of a group
- Bachelor’s degree or equivalent experience
- 2 – 4 years of business analyst, project management, or campaign operations experience required
- Familiarity with data systems, APIs, databases, and technical workflows. Ability to learn and navigate technical concepts with guidance
- Expertise in writing technical specifications
- Proficiency in Excel. Familiarity with SQL is a plus
- Experience with CRM, loyalty programs, and the auto industry is…
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