Business Intelligence Analyst

Job Title

Business Intelligence Analyst

Exempt

Client Technology

Senior Business Intelligence Architect

Proctor – 166

Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation.

As a Business Intelligence (BI) Analyst, your responsibilities include developing and maintaining BI reports and dashboards, as well as retrieving and analyzing data using SQL. You will work closely with various departments to understand their data needs and provide actionable insights to drive business decisions.

• Develop, design, test, and maintain BI reports and dashboards.
• Retrieve, manipulate, and analyze data from multiple sources using SQL.
• Collaborate with stakeholders to understand their data requirements and provide tailored solutions.
• Ensure data accuracy, integrity, and consistency throughout BI architecture.
• Identify trends, patterns, and insights from data to support business strategies.
• Create and maintain documentation for data processes, report configurations, and analytical methodologies.
• Conduct data validation and troubleshooting to resolve any issues in dashboards, reports, or data.
• Stay updated with the latest trends and best practices in data analytics and business intelligence.
• Adhere to a set schedule.
• Other duties as assigned.

• Planning/organizing – the individual prioritizes and plans work activities and uses time efficiently.
• Interpersonal skills – the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral communication – the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Written communication – the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Problem solving – the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
• Quality control – the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability – the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Safety and security – the individual observes safety and security procedures and uses equipment and materials properly.
• Ability to work independently and as part of a team.

• Bachelor’s degree in Computer Science, Information Systems, Business Analytics, or equivalent work experience.
• Proficient with MS Office Suite.
• Proficient with Microsoft T‑SQL.
• Exceptional telephone demeanor.
• Ability to maintain a high level of confidentiality.
• 1 – 3 years’ experience in a similar position.
• Ability to use discretion, exercise good judgment and resourcefulness.
• Proven experience with BI tools such as Power BI, Tableau, or Qlik.
• Strong analytical and problem‑solving skills.
• At least 3 years experience developing and supporting BI reports and dashboards.
• Excellent oral and written communication skills.

• Experience developing and supporting Power BI dashboards, reports, and semantic models.
• Experience with Jira, Confluence, or equivalent task/project management tools.
• Business analysis experience.
• Knowledge of data warehousing concepts and ETL processes.
• Familiarity with programming languages such as Python or R.

Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone (7‑8 hours per day).

Speech and hearing sufficient for in‑person and telephone communication (7‑8 hours per day).

Vision sufficient for use of a computer monitor.

Sedentary position. Ability to sit at a desk 7‑8 hours per day.

Workers are not substantially exposed to adverse environmental conditions.

Lifting and/or carrying; manipulate small and/or large…