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IT Support Technical Support

Senior Software Support Analyst — Cloud & Observability

Job in Troy, Oakland County, Michigan, 48083, USA
Listing for: Tyler Technologies, Inc.
Full Time position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 65300 - 75000 USD Yearly USD 65300.00 75000.00 YEAR
Job Description & How to Apply Below
A leading technology services company seeks a Software Support Analyst to handle escalated technical issues and provide in-depth support and troubleshooting. The candidate should have a minimum of 2 years of experience, excellent problem-solving skills, and a background in Windows OS and AWS. Responsibilities include diagnosing complex issues, collaborating with development teams, and improving service delivery. This position offers a salary range of $65,300–$75,000, inclusive of performance incentives.
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Position Requirements
10+ Years work experience
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