Business Analytics Consultant Senior - Data, Modeling & Analytics

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

Business Analytics Consultant Senior within PNC's Data, Modeling & Analytics Account Management FICO Strategy organization, based in Troy, MI (Job : R224074).

• Lead business analysis activities for epics and change requests by gathering requirements, translating them into user stories, facilitating refinement sessions, and securing stakeholder approvals to support development readiness.
• Support end-to-end delivery through user story refinement, sprint planning, process mapping, meeting documentation, desktop procedures, release summaries, validation support, and pre- and post-release communications.
• Act as a functional subject matter expert and cross-team partner for consumer and business credit card line management strategies, while managing FICO-related requests, defects, research items, and backup support for the Product Owner.

• Leverages complex analytical tools to provide business and technical expertise for the analytics process, tools and useful applications across multiple functions or business units to create data driven solutions.
• Consulting to clients on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.
• Determining the optimal analytic approach and supporting development, implementation and enhancements.
• Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making.
• Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.

• Customer Focused – knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
• Managing Risk – assessing and effectively managing all of the risks associated with their business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. This includes a university or college degree with at least 3+ years of relevant or direct industry experience. Certifications are often desired and a comparable combination of education, certification(s), and experience (including military service) may be considered.

• Analytical Thinking
• Business Intelligence (BI)
• Concept Development
• Data-Driven Decision Making
• Data Integration
• Market Research
• Performance Metrics
• Qualitative Research
• Strategic Planning

• Analytical Thinking
• Business Acumen
• Business Analytics
• Consulting
• Decision Making and Critical Thinking
• Effective Communications
• Emerging Technologies

Roles at this level typically require a university or college degree with 3+ years of relevant or direct industry experience.

Bachelor's degree.

No required certifications.

No required licenses.

PNC offers a comprehensive range of benefits including medical/prescription drug coverage with a Health Savings Account, dental and vision options, employee and spouse/child life insurance, short- and long-term disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement account, backup child/elder care, adoption, surrogacy, doula reimbursement, educational assistance, a robust wellness program with financial incentives, and paid time off (maternity/parental leave, up to 11 paid holidays, 9 occasional absence days, 15-25 vacation days).

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