Senior Real Estate Lending Analyst

Overview of Responsibilities

• Operational Execution and Continuous Improvement: Evaluates and enhances lending business processes, data integrity, and lending system performance to improve operational efficiency, productivity, and the member experience across real estate loan origination and servicing systems. Collaborates with Real Estate Lending leadership to support strategic analysis and planning, identify improvement opportunities, and implement technology‑driven solutions that streamline workflows, strengthen data management, and advance business objectives.
  
  Stays current on industry advances, best practices, and Ellie Mae and regulatory system administration guidelines applying them in practice to optimize system performance. Evaluates technologies to recommend process automation, establish outcome measures, improve end‑user prioritization decision‑making agility, and assess progress and risks to strategic goals.
• Lending System Administration and Configuration: Oversees real estate lending systems, business intelligence analytics, third‑party system related vendors, and affiliated services to an efficient, scalable, and effective lending environment that supports a modern digital mortgage experience. Manages vendor integrations within the lending systems environment in coordination with the Real Estate Lending leadership, IT protocols, and vendor management resources. Provides back‑up administration for user profiles, business rules, workflow progression, regulatory compliance updates, document generation libraries, custom loan documents, and eFolder settings.
  
  Partners with stakeholders to evaluate proposed system changes and process enhancements by supporting the development of functional and technical specifications, change requests, test plans, and training materials for IT Governance review, quality assurance, deployment, and end‑user support.
• Reporting, Analytics & Process Automation: Collaborates with business data users to develop ad‑hoc reporting and scheduled reporting solutions that support business needs, decision making, and operational efficiency. Provides guidance and recommendations to identify high‑impact, creative solutions, while supporting data integrity, reporting accuracy, and effective data management within lending systems. Facilitates scheduled lending system reporting and process automation to improve efficiency, streamline workflows, and enhance business insight.
• Project Execution, Governance and
  
  Risk Management:
  
  Serves as a subject matter expert and key participant on corporate projects involving real estate lending systems and process enhancements. Partners with stakeholders to define business requirements, validate system changes, and support implementation activities to deliver effective solutions within defined timeline, scope, and budget. Helps develop project scope, objectives, and requirements by applying knowledge of business processes, technology, and industry standards.
  
  Identifies and supports management of risks associated with real estate lending activities, system changes, and process enhancements to help maintain compliance with applicable regulations, internal controls, and industry standards. Monitors control measures and escalates issues as needed to mitigate operational risk and maintain adherence to industry standards.

• Member Focus: Asks impactful questions and uses active listening skills to analyze situations and gain an understanding of business needs in order to deliver end user‑focused lending processes in support of delivering the desired member experience.
• Action Oriented: Willingly takes on new opportunities and tough challenges with a sense of urgency and enthusiasm; holds self‑accountable to meet commitments. Ability to prioritize multiple responsibilities and projects with short deadlines.
• Optimizes Work Processes: Uses an end‑to‑end view (application to payoff) to analyze processes from a big picture perspective. Applies critical thinking and analytical skills to continuously focus on process improvement and problem solving by uncovering root causes, identifying, and implementing effective and efficient processes to…