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Merchant Tech Support Specialist

Job in Troy, Oakland County, Michigan, 48083, USA
Listing for: Global Payments
Full Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 68000 USD Yearly USD 52000.00 68000.00 YEAR
Job Description & How to Apply Below
Position: Merchant Payments Tech Support Specialist

Global Payments is seeking a Technical Support Representative to join the Merchant Technical Support Team and ensure payment operations run smoothly for merchants and clients.

You will resolve technical payment and POS issues, communicate clearly, document resolutions, and collaborate with the team to improve processes and service quality. This role emphasizes accountability, ongoing learning, and delivering high-quality support in a fast-paced environment.

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