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Clinical Service Desk Analyst – Healthcare IT Support
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-07-26
Listing for:
HTC Global Services, Inc.
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
HTC Global Services is seeking a Clinical Service Desk Analyst in Troy, MI to deliver first- and second-level technical support to healthcare staff and patients. The role focuses on clinical environments, issue resolution, and contributing to the Clinical Knowledge Base, with one weekend shift per week.
You will troubleshoot EMR workflows (Epic, Cerner, Allscripts), collaborate with clinicians, document incidents using an ITSM tool, and maintain up-to-date product knowledge.
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