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Weekend-Shift Clinical Service Desk Specialist
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-07-27
Listing for:
HTC Global Services
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
HTC Global Services seeks a Clinical Service Desk Analyst to deliver first- and second-level technical support in healthcare settings, assisting clinicians and patients and documenting issues. You will troubleshoot Epic, Cerner, Meditech, and Allscripts workflows and contribute to the knowledge base while maintaining service levels.
Weekend shifts are required as part of rotating coverage. The role emphasizes patient care impact, strong communication, and teamwork, with opportunities to grow in
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