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Senior IT Helpdesk & Mobility Specialist

Job in Troy, Oakland County, Michigan, 48083, USA
Listing for: Troy University
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Troy University’s Information Technology department seeks a Helpdesk Operator III to provide helpdesk support for faculty, staff, and students, escalate calls as needed, and ensure IT processes are followed. The role also manages University-owned cellular devices, assists with orders, upgrades, disposal, set-up, backups and wipe procedures.

Work hours are Monday–Friday, 8am–5pm, with additional hours as needed. Employment is contingent upon a satisfactory background check.

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Position Requirements
10+ Years work experience
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