IT Help Desk
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-07-29
Listing for:
LG Energy Solution Michigan
Contract
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
LG Energy Solution Michigan Inc. (LGESMI) develops and manufactures large lithium-ion batteries and packs for electric vehicle (EV) and energy storage applications. Come join the leader in advanced EV batteries!
Summary:
The IT Help Desk is responsible for troubleshooting hardware, software, and network issues, ensuring smooth daily operations and excellent user support for internal employees.
Responsibilities:
- Provide technical support to local and remote users via phone, e-mail, online systems, and in-person interactions
- Maintain organized troubleshooting notes and steps to resolve issues in a timely manner
- Monitor and maintain server health and performance to ensure smooth business operations
- Collaborate closely with the remote infrastructure support team to provide on-site technical support, including troubleshooting, deploying, cabling, and infrastructure monitoring
- Install, configure and maintain PCs, network printers, peripherals, and software, including physical network connections
- Install, configure, and maintain servers and network equipment
- Ensure system security and compliance with company IT policy
- Utilize tools such as Active Directory, Remote Desktop, and related systems, etc.
- Operate and support audio/visual equipment, including video teleconferencing devices, projectors, and presentation tools
- Support on-boarding and off-boarding activities
- Maintain accurate documentation of processes and solutions
- Perform regular training on IT best practices and topics
- Perform other duties as assigned
Qualifications:
- Strong understanding of computer systems, mobiles devices, and common software
- Basic networking knowledge (DNS, DHCP, Wi-Fi troubleshooting, etc.)
- Excellent communication and customer service skills
- Ability to work independently and manage multiple tasks
- Strong knowledge of Office Suite products
- CompTIA A+ preferred but not required
Experience:
- 3+ years of experience in various aspects of IT and Infrastructure.
- Experience with desktop operating systems, office applications, hardware installation and troubleshooting
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×