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EMR Helpdesk Specialist for Clinician IT Support
Job in
Troy, Oakland County, Michigan, 48083, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
HTC Global Services is seeking a Clinical Service Desk Analyst to provide first and second level support for healthcare staff and patients. The role emphasizes customer service, troubleshooting clinical applications, and documenting incidents within EMR environments such as Epic, Cerner, and Allscripts.
Weekend shifts are required, with opportunities to contribute to knowledge bases and team projects. The position focuses on resolving clinical and technical issues, maintaining product knowledge,
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