Operations Manager

Compensation $90,000.00 - $/year

Job Description

Position Title: Operations Manager

Company Name: Professional Cabling Solutions

Salary: $90,000 – $110,000 per year + Performance Bonus

Employment Type: Full-Time

Location: Troy, MI

Industry: Commercial Construction Services

Professional Cabling Solutions is seeking a dynamic and experienced Operations Manager to lead our Michigan office operations. This critical leadership role is responsible for enforcing corporate standards, optimizing team performance, and overseeing daily operations to ensure client satisfaction and profitable growth. If you’re a hands‑on leader who thrives in a fast‑paced, field‑driven environment and has passion for process excellence, this opportunity is for you.

At Professional Cabling Solutions, we specialize in delivering advanced structured cabling and integrated low‑voltage solutions for commercial clients. As a company built on respect, integrity, and performance, we foster a team‑first culture where every employee is supported to grow their career. From paid certifications to leadership opportunities, we empower our people to succeed in the field and beyond.

• Operational Leadership
  • Enforce corporate processes, policies, and workflows across field and office operations.
  • Organize and coordinate day-to-day operations for maximum productivity.
  • Monitor performance metrics and implement real‑time corrective action.
• Team Management
  • Lead and supervise operations, project management, and administrative staff.
  • Hold team members accountable to performance standards.
  • Support hiring, onboarding, coaching, and career development.
• Project & Service Delivery
  • Oversee job scheduling, workload distribution, and service execution.
  • Ensure projects and service calls are completed on time, within budget, and to quality standards.
  • Assist in quote generation and provide updates to clients.
• Business Management
  • Manage financial performance through cost control and productivity tracking.
  • Collaborate with senior leadership on budgeting and resource planning.
  • Conduct quality assessments and support internal system use and reporting.
• Vendor Management
  • Manage vendor partnerships and ensure compliance with expectations.
  • Escalate and resolve vendor issues efficiently.
• Technical Oversight
  • Apply knowledge of intrusion detection, access control, video surveillance, networking, and IP systems.
  • Experience with platforms like Axis, Milestone, Genetec, Hanwa, BOS, and Exacq Vision preferred.

• 8+ years of operations or project leadership experience required, preferably in commercial construction or low‑voltage systems.
• High School Diploma or GED required.
• Strong interpersonal, coaching, and performance management skills.
• Proficient in basic computer software and smartphone tools.
• Valid driver’s license and clean driving record.
• RCDD certification preferred, but not required.
• Ability to pass a background check and drug screening.

• Compensation:
  Bi‑weekly pay cycle, performance bonus, referral bonus program.
• Health & Wellness:
  Medical, dental, vision, HSA, life, and disability insurance options.
• Work‑Life Balance:
  Paid time off (vacation, sick, holidays).
• Additional Perks:
  Tech package (smartphone or tablet), safety equipment, per diem for travel.

Paid training, certifications, leadership opportunities.

Full-Time, Monday–Friday

Regional travel may be required for projects.

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

A background check will be completed as part of the onboarding process, in compliance with applicable laws.