Compliance Training Manager

* Assist the Compliance Training Manager in development and implementation of a Bank wide Regulatory Compliance Training Program.
* Stay abreast of the Banks overall strategy, BU processes, and applicable LRR.
* Manage, develop, and implement a Bank wide training needs assessment for employees within the Bank.
* Manage, develop, and implement a department training needs assessment for employees within the Enterprise Compliance department.
* Manage and Maintain inventory of all Regulatory compliance training (Vendor provided, Regulatory Compliance developed “Flash Training, Board training, CMP training, etc.,” and Bank developed (e.g., Complaint Management, Reg CC/check 21, etc.).
* Assist in customization of existing Compliance training content as requested by Bank management to meet the specific needs of the audience.
* Assist in the development of specialized or ad hoc Compliance content specific to BU roles and processes such as a Training Flash or similar communication.
* Assist in the development and implementation of Lunch and Learn presentations geared to existing or emerging regulatory risk applicable to the audience.
* Assist in the development of Compliance training content for the Board of Directors.
* Review training content developed by the lines of business and collaborate with Compliance Advisors to ensure accuracy and consistency with BU and Bank policies and processes.
* Collaborate with Compliance Advisors to assess BU training required and applicability of LRR.
* Collaborate with members of the Compliance Risk Assessment team to identify and document the inventory of Applicable LRR and map to BU role, processes, and applicable training content.
* Collaborate with the Regulatory Change Management and Regulatory Guidance Assessment Manager and Analysts to understand changes to LRR, the impact on applicable BUs and develop training content where needed to mitigate risk of non-compliance.
* Periodically collaborate with Compliance Advisors to respond to change management and update the documented understanding of their Bus. Assess the need for any changes to the assigned training based upon job roles and process changes.
* Monitor regulatory changes and industry regulatory guidance best practices and update understanding of the changes to the LRR and BU mapping. Assess the impact on Regulatory Compliance Training content and implement updates as needed.
* Conduct due diligence training reviews of third-party service providers to ensure appropriate compliance training commensurate with services performed.
* Build and maintain a risk/role-based BU and LRR applicability matrix containing functional descriptions for the Bank’s BUs to better understand applicable Regulatory Compliance risks and the role-based training they must take.
* Map training to applicable job roles and group into audience types as applicable.
* Review the Enterprise Risk Management Issues Log, Internal Audit reports, Compliance Assurance testing results, and LRR changes to identify pertinent subject matter and Bus that would benefit from additional training.
* Assist in the development, implementation, maintenance, and administration of a process for an annual Regulatory Compliance Training Plan striving to continuously improve the value and efficiency of the program.
* Maintain detailed records of Compliance Training assignments and completion to ensure accurate documentation and reporting.
* Monitor, track, and report compliance training completion rates following up on those not meeting expectations.
* Monitor, track, and report Key Risk Indicators (KRIs) following up on those not meeting expectations.
* Assist in the follow up communication for employees with courses 60+ days past due.
* Prepare training updates as needed using power point or other reporting tools.
* Prepare communication of compliance training KRIs and updates to Enterprise Committee decks.
* Assist in the preparation of documentation provided to HR to ensure accurate assignments of courses to the various audience types.
* Manage daily production and deliverables.
* Partner with Human Resources Flagstar Learning Center personnel (HR-LMS) to ensure smooth…