Territory Manager - Grand Rapids, MI​/South Bend

Responsibilities

• Lead system launches and establish Procept’s therapies as the preferred treatment options
• Meet or exceed quarterly sales quotas through procedural volume growth within existing and new accounts
• Develop comprehensive territory and account plans, including accurate forecasting and pipeline management
• Build strong relationships with surgeons, OR teams, KOLs, and hospital stakeholders
• Partner with Marketing and Clinical Specialists to onboard and train new physicians through the surgeon pathway
• Collaborate proactively with Clinical Specialists, Capital, and Launch teams to coordinate account planning, share insights, and ensure seamless execution across pre‑ and post‑installation phases
• Provide case coverage support as needed (typically ~1 day per week) to ensure optimal customer experience and procedural success
• Collaborate with surgeons and hospital teams to optimize patient pathways and expand patient access
• Understand the pathway of a patient inside the office of the surgeon, dedicating time each week integrating into the practice
• Facilitate customer change‑management and drive standardization of workflows to overcome adoption barriers (e.g., surgeon behavior, scheduling blocks, OR learning curve)
• Synthesize customer insights and market trends to inform Marketing and R&D priorities

• Quota attainment through procedural volume growth
• Sustained engagement of active accounts and reactivation of dormant surgeons
• Increased procedural efficiency and optimized scheduling
• Effective cross‑team handoffs and change management across Sales, Clinical, and Capital teams
• Positive surgeon feedback

• Bachelor’s degree required
• 5+ years of experience in OR‑based medical device sales
• Proven success driving procedural adoption, account growth, and quota attainment
• Strong business acumen with ability to manage complex hospital selling environments and practice integration experience selling inside a practice / clinic setting

• Strong solution‑selling and strategic account management skills
• Proficient in surgeon training and onboarding
• Relationship building across surgeons and hospital staff
• Skilled in forecasting and CRM utilization
• Demonstrated ability to have delivered financial results (e.g., quota)

$100,000 to $100,000

PROCEPT is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.