Regional Operations Manager

Regional Operations Manager – North America

The Regional Operations Manager – North America is responsible for leading, supporting, and improving operational performance across all North American manufacturing locations, including plants in the United States and Mexico. This position provides regional oversight to plant operations, drives operational excellence, ensures consistent execution of company standards, and partners closely with Plant Managers and functional leaders to achieve safety, quality, delivery, cost, productivity, and customer satisfaction objectives.

This role reports directly to the Chief Operating Officer – North America and serves as a key operational leader within the North America region. The Regional Operations Manager will be based at the North America headquarters in Troy, Michigan and must be willing and able to travel frequently to manufacturing locations throughout the United States and Mexico.

The ideal candidate will have current or prior experience as a Plant Manager in a manufacturing environment, preferably within the automotive industry, and will bring a strong combination of hands-on plant leadership, multi-site operational discipline, financial acumen, people leadership, and continuous improvement expertise.

Responsibilities of the Regional Operations Manager

Regional Operations Leadership

• Provide operational leadership, guidance, and support to Plant Managers across all North American manufacturing locations.
• Ensure each plant is operating in alignment with company expectations for safety, quality, delivery, cost, productivity, profitability, and customer satisfaction.
• Partner with the COO to execute the regional operations strategy and ensure consistent deployment of business priorities across all sites.
• Monitor overall plant performance and identify risks, gaps, and opportunities requiring corrective action or leadership support.
• Promote a high-performance culture focused on accountability, urgency, teamwork, operational discipline, and continuous improvement.
• Serve as a key escalation point for significant operational issues, customer concerns, production disruptions, staffing constraints, capacity issues, and performance shortfalls.
• Support Plant Managers in developing and executing short-term and long-term operational plans.

Plant Performance and KPI Management

• Review and analyze key plant performance indicators, including safety, scrap, quality defects, customer complaints, on-time delivery, labor efficiency, downtime, productivity, inventory, overtime, absenteeism, and cost performance.
• Drive consistent use of operational dashboards, plant scorecards, daily management systems, and standard reporting across all locations.
• Lead regular performance reviews with Plant Managers and regional leadership to evaluate progress against objectives.
• Identify underperforming areas and work with plant leadership to develop corrective action plans with clear ownership, timing, and measurable results.
• Ensure that plant leadership teams understand the financial and operational impact of their performance decisions.
• Support the development and achievement of annual budgets, forecasts, operational targets, and productivity goals.

Safety and Compliance

• Champion a safety-first culture throughout all North American plants.
• Ensure plant leadership teams maintain strong safety programs, incident prevention practices, corrective actions, and compliance with company and regulatory requirements.
• Partner with EHS leadership to support safety audits, training, risk assessments, incident investigations, and corrective action follow-up.
• Reinforce accountability for safe work practices at all levels of the organization.
• Support compliance with applicable federal, state, provincial, local, and country-specific regulations within the United States and Mexico.

Quality, Customer Satisfaction, and Delivery

• Support plant leadership in meeting internal and external quality expectations.
• Partner with Quality, Engineering, Program Management, Supply Chain, and Commercial teams to resolve customer issues and prevent recurrence.
• Ensure plants maintain strong customer focus, timely communication, and disciplined…